Decor Bathware
140 Business Park Drive
Winston Salem, NC 27107
800.542.3789
Skip Navigation LinksHome > Customer Support > Frequently Asked Questions

Frequently Asked Questions



Where can I buy your products?
All of our brands are carried by a wide variety of retailers and distributors, where the products are either stocked or available for special order. Check out each brand site for a list of specific stores in your area.
Where can I get samples?
Samples can be ordered through your local retailer or distributor.
How do I clean my decorative hardware?
For best results, use only a soft cloth, water, and a mild, non-alkaline soap. Avoid window cleaners, general kitchen cleaners and abrasive cleansers, as their ingredients may harm our products’ protective coating.
What kind of warranty do your products have?
Decor® Bathware products all carry a Limited Lifetime Warranty. Additional warranty information is available on our Warranty Information page.